Our return period for standard online orders is 30 days from the delivery date of the package to receive a full refund. Late returns are subject to a restocking fee. 

To request a return please email us at contactus@cookiescoffer.com  or respond to your confirmation email, including items you would like to return/exchange, the order number, and your contact information.  Items and packaging must be returned in new, unused conditions to ensure a refund. Refunds do not include shipping costs.

If you believe your item(s)to be defective, please contact us immediately upon at contactus@cookiescoffer.com. Failure to report defects could result in Cookie’s Coffer denying your return.